Our One-Year Car Key Warranty, in Plain Terms

Every key we make is covered for one year on three things: the key, the remote and the programming. A fob you supplied yourself is covered for the programming only.

The warranty fits in one sentence: for one year, we stand behind the key we made, its remote and the programming that lets it start your car. The rest of this page says what that means when something goes wrong.

It comes with every key, from a plain chip key to a smart key for a push-to-start car, and it is already inside the price you were quoted on the phone. There is nothing extra to buy.

A few things sit outside it, and it is better to read them here than to hear them first on a claim call: a key lost again, physical damage and the battery. None of those is a fault in the key or in our work.

The new key next to the original.

How it works for you

The key

The key we supplied, blade and chip included. If the cut we made catches in the door or the ignition, or the car stops reading the chip, that falls inside the year.

The remote

The buttons on a remote head key or smart fob that came from us. Buttons that stay dead with a fresh battery in place are a warranty call, not a sales call.

The programming

The pairing between the key and your car's immobilizer and remote system. If the car stops recognizing a key we programmed, that is covered for the year, including on a fob you brought.

A fob you supplied

Covered for the programming only. The case, buttons and circuit board came from another seller, so a fault in the fob itself goes back to whoever sold it to you.

One call starts a claim

A call or text to (619) 340-1518, on any day between 7 AM and 9 PM, gets it moving. There is no trip fee anywhere in the county, and the year runs from the day we made the key.

What is not a warranty claim

A key lost again is a new key rather than a claim, priced from the public table like any other. If a second key still starts the car, that is a spare-key job; if none does, the $60 all-keys-lost add applies.

Physical damage is the second: a fob run over in the driveway, a blade bent in a door, a case cracked on concrete. The third is the battery, a wear part that drains with use. A fob battery fitted at the car is $20 to $45, or a few dollars at a parts store if you swap it yourself.

How to make a claim

Reach us at (619) 340-1518 by call or text, 7 AM to 9 PM every day, or by email at [email protected]. Tell us the car, roughly when we made the key, and what it is doing: not starting the car, buttons that do nothing, a blade that catches in the lock.

We ask a few questions first, because a remote that quit is usually a battery, and that answer saves you a wait. If it points to the key, the remote or the programming, we book the visit and put it right at the car, since there is no shop to bring it to.

Registering your key

The form on this page puts your name, mobile number and car with us, so a claim call starts with the job already in front of us. Add the date we made the key and the key type in the notes field, and keep the number (619) 340-1518 somewhere you will find it.

Questions people ask

What does the warranty cover?

The key, the remote and the programming, for one year on every key we make. In practice that means the blade and chip we supplied, the buttons on a remote or smart fob from us, and the pairing to your car. A fob you supplied yourself is covered for the programming only.

Is a lost key covered?

No. Losing a key again means a new key, priced from the public table rather than handled as a claim. With another working key it is a spare; with none, add $60 for pulling the code from the VIN and programming from scratch. After a lost-keys job the missing key is erased from the car at no charge.

Why is the battery not covered?

Because a coin cell is a wear part that drains with use, not a fault in the key or the programming. When a remote stops locking the doors, try a fresh cell first, and we tell you which one on the phone. If the buttons still do nothing with a new cell in place, that is a warranty call.

What if I bought the fob online?

We cover the programming for one year, and the fob itself stays with its seller. It has to be new or never paired to another car, which we check on the phone before driving. If the pairing drops within the year, that is ours; a split case or a dead circuit board goes back to the seller.

How long does the warranty last?

One year from the day we made the key, and that single year covers the key, the remote and the programming together. If something feels off late in the year, call before the date passes rather than after, because settling on the phone whether it counts takes a minute and guessing helps nobody.

Get the dealer's key without the dealer's bill

Call or text (619) 340-1518 with the car's year, make and model. If a dealer already quoted you, send that quote over for our answer on the same key.

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